Terms and Conditions of the 121bat: Clear Rules for a Worry-Free Experience

These Terms and Conditions govern the use of all services offered by the 121bat, including Sports Betting, live casino, slots, table games, and all other products available on the platform. Accessing and using our services constitutes full and unconditional acceptance of all rules set out in this document.

The 121bat reserves the right to update these Terms at any time. Changes take effect from the date they are published on the platform. By continuing to use the services after an update, the user confirms acceptance of the new conditions. We recommend reviewing this document periodically.

These Terms apply together with the Privacy Policy and the specific rules of each promotion published in the Promotions. In the event of a conflict between documents, the Terms and Conditions prevail unless expressly stated otherwise.

To create an account at 121bat and use its services, users must meet the following mandatory requirements:

• Be 18 years of age or older or older at the time of registration.
• Be a resident of Brazil and hold a valid CPF.
• Provide accurate, complete, and up-to-date information during the registration process.
• Not be subject to an active self-exclusion on any betting platform.
• Not have had an account previously closed by 121bat for a terms violation.

The 121bat performs mandatory identity verification (KYC) before releasing the first withdrawal. Users must submit a photo ID (national ID card, driver's license, or passport) and proof of address issued within the last 90 days. The process is completed from your own phone or computer and takes an average of 24 business hours.

Each user may have only one active account on 121bat. Opening multiple accounts to obtain bonuses, manipulate odds, or for any other purpose constitutes a serious violation of these Terms and may result in the permanent suspension of all accounts involved and the cancellation of any pending balances and winnings.

Users are responsible for keeping their login credentials (email and password) confidential. The 121bat recommends using strong passwords and enabling two-factor authentication, available in your profile settings. If you suspect unauthorized access, contact support immediately via live chat or at suporte@121bat.com.

Account access may not be shared, transferred, or assigned to third parties. The account is for personal use only. Bets placed using another person's details or on someone else's behalf are prohibited and may result in bet cancellation and account suspension.

• Keep your contact details (email and phone number) up to date in your profile at all times.
• Notify support if you suspect your account has been compromised.
• 121bat will never ask for your password via email or chat — treat any message making such a request with suspicion.

The 121bat accepts the following deposit methods, all in BRL (R$):

• Pix — Instant credit in under 1 minute after payment.
• Bank slip (Boleto bancário) — Processed within 1 business day after payment.
• Credit and debit card — Major card brands accepted, subject to issuer approval.
• PicPay — Credit within 30 minutes.
• Mercado Pago — Credit within 30 minutes.
• TED Transfer — Available through Nubank, Itaú, Bradesco, and Banco do Brasil. Same-day processing if completed within banking hours.

The minimum deposit is R$ 20.00 for all payment methods. There is no maximum deposit limit, though transactions above a certain threshold may be subject to additional verification in accordance with internal security policies. All deposits must be made from a bank account or card registered in the name of the 121bat account holder.

The 121bat processes withdrawals exclusively via Pix to the key registered in the user's profile. The minimum withdrawal is R$ 30.00 and no fees are charged. The processing time is up to 10 minutes after the request, available 24 hours a day, seven days a week, including public holidays.

To unlock the first withdrawal, the user must have completed the identity verification process (KYC) as described in Section 2. Withdrawals exceeding R$ 5,000.00 per transaction or R$ 20,000.00 in the same month may require additional proof of funds, in accordance with regulatory requirements.

• Withdrawals must be made to a bank account held in the name of the registered user.
• Withdrawals to third-party accounts are not processed and the amount is returned to the account balance.
• Bonus balance cannot be withdrawn — only the balance resulting from winning bets after the rollover requirement has been met.
• If irregularities are suspected, 121bat may hold a withdrawal for up to 72 hours for review.

The 121bat offers pre-match and live betting on over 200 sports leagues, with a special focus on Brasileirão Série A and B, Copa do Brasil, Libertadores, Sul-Americana, Premier League, Champions League, Superliga de Vôlei, NBB basketball, MMA/UFC, and e-sports.

Confirmed bets are binding. Once the system issues a ticket confirmation, the bet cannot be canceled by the user, except through the cash out feature when available for that specific event. The wagered amount is immediately deducted from the available balance.

The odds displayed at the time a bet is confirmed are the ones that apply to that ticket. Odds changes after confirmation do not affect bets already placed. Obvious odds errors — such as values clearly inconsistent with the market — may be voided by 121bat, with the staked amount refunded.

Specific market settlement rules:

• Match not played: If an event is not held, all bets are refunded to the user's balance.
• Suspended match: If a game is suspended before being deemed official, bets are voided. The definition of "official game" varies by sport and is detailed in each sport's specific rules on the platform.
• Event with altered result: 121bat settles bets based on the official result published by the competition's governing body. Results overturned through appeals or subsequent investigations do not affect the original settlement of bets.
• Parlay bets: If a selection in a parlay bet is voided, that selection's odd is replaced with 1.00 and the ticket is settled as normal using the remaining selections.

The 121bat offers welcome bonuses and periodic promotions for registered users. All promotions have specific terms that should be reviewed before activation. The general conditions applicable to all 121bat bonuses are:

• Rollover: The bonus amount must be wagered a set number of times before it can be withdrawn. The required rollover is stated in each promotion's terms.
• Minimum odds: For a bet to count toward rollover completion, each selection on the ticket must have a minimum odd of 1,50. Bets with odds below that value have reduced contribution as specified in the promotion.
• Deadline: Bonuses have an expiration period counted from the activation date. Unused bonuses within that period are automatically canceled.
• One bonus at a time: Users may not activate multiple bonuses at the same time, unless explicitly permitted by the promotion's terms.
• Misuse: 121bat monitors betting patterns that indicate bonus abuse — such as placing bets on opposing sides of the same event (arbitrage) or placing token bets solely to meet rollover requirements without any real risk exposure. In such cases, the bonus and any winnings derived from it may be canceled.

The 121bat reserves the right to modify, cancel, or replace promotions at any time, with prior notice posted on the platform. Users with a history of irregular bonus use may be excluded from future promotions.

The 121bat offers a live casino with real dealers, slots from a wide range of providers, blackjack, roulette, baccarat, and crash games. Each game displays its own rules before the round or session begins.

The RTP (Return to Player) of each slot and casino game is set by the software provider and can be found in the game's information section. 121bat does not alter the RTPs configured by certified providers.

In the event of a technical failure — connection loss, system error, or software bug — during a live casino or slot session, 121bat applies the following policy:

• If the failure prevents the completion of a round that has already started with a deducted wager, the bet amount is returned to the user's balance.
• Partial results recorded by the system before a technical failure are considered valid if confirmed by the 121bat server.
• A full session history is available in the user's profile for audit purposes.

The following conduct is expressly prohibited on the 121bat and may result in immediate account suspension, cancellation of balances and pending bets, and referral to the relevant authorities:

• Registering with false information or using another person's documents.
• Opening multiple accounts to obtain bonuses or circumvent betting limits.
• Match-fixing or use of privileged, non-public information regarding events covered by 121bat.
• Use of bots, automated scripts, artificial intelligence, or any software to place bets automatically.
• Systematic arbitrage betting using bonus funds or bonus balance.
• Money laundering or using the platform to move funds of illicit origin.
• Sharing an account with third parties or placing bets on behalf of other people.
• Any attempt to hack, alter, or interfere with the platform's operation.

The 121bat believes that betting and casino games should be a form of entertainment, not a source of income or compulsive behavior. That's why we provide control tools accessible to all users directly from their account profile:

• Deposit limits: Sets the maximum amount that can be deposited per day, week, or month. Limit reductions take effect immediately; increases are subject to a 7-day waiting period.
• Bet limits: Limits the maximum amount wagered per period.
• Loss limit: Blocks new deposits once the maximum loss limit set for the period is reached.
• Session alert: Automatic notifications informing users of the total active session time on the platform.
• Temporary break: Suspends account access for 24 hours, 7 days, or 30 days. During the break, deposits and bets are blocked.
• Permanent self-exclusion: Permanently closes account access. Permanent self-exclusion cannot be reversed by the user — only by support following a review and after a mandatory minimum period has been served.

If you notice signs of problem gambling — betting more than you can afford to lose, difficulty stopping, hiding your betting — visit the Responsible Gambling or contact 121bat support.

Users can request voluntary account closure at any time via live chat or by emailing suporte@121bat.com. Any pending bets will be settled as normal before closure, and the available balance will be returned via Pix, provided the identity verification process is complete.

The 121bat may close or suspend an account without prior notice in the following cases:

• Violation of any clause of these Terms and Conditions.
• Detection of fraudulent activity, bet manipulation, or bonus abuse.
• Request by competent authorities in the context of legal investigations.
• Extended account inactivity in accordance with internal policy.

In the event of closure due to a violation, bonus balances and any winnings obtained through irregular means will be cancelled. The net deposit balance (amount deposited minus bets placed) may be returned after review, at 121bat's discretion.

All content on the 121bat platform — including logos, brand assets, text, layouts, software, interfaces, images, and other visual elements — is the exclusive property of 121bat or licensed from third parties. Reproduction, copying, distribution, or commercial use of any element without express written authorization is strictly prohibited.

Users do not acquire any intellectual property rights by using the platform. Using the 121bat brand on social media, websites, or any other channel without authorization constitutes an infringement and may result in civil and criminal liability.

The 121bat is not responsible for financial losses resulting from betting decisions made by the user. Betting is a risk activity and outcomes depend on unpredictable factors. The user assumes full responsibility for every bet placed.

121bat does not guarantee uninterrupted platform availability and is not liable for losses resulting from temporary service outages, user-side internet connection failures, or technical issues beyond the platform's control. In such cases, affected bets are handled in accordance with the policies described in Section 8.

121bat's maximum liability to any user, under any circumstance, is limited to the balance available in the user's account at the time of the event giving rise to the claim.

The 121bat handles users' personal data in compliance with Brazil's General Data Protection Law (LGPD – Lei 13.709/2018). The collection, use, storage, and sharing of data are described in detail in our Privacy Policy.

Data collected during registration and platform use is used exclusively for:

• Operation and provision of betting and casino services.
• Identity verification (KYC) and fraud prevention.
• Compliance with legal and regulatory obligations.
• Communications about your account, bets, and active promotions (with opt-out available).

Users have the right to access, correct, export, or request the deletion of their personal data at any time, as guaranteed by the LGPD. To exercise these rights, contact us at suporte@121bat.com.

The 121bat may update these Terms and Conditions at any time. Material changes will be communicated to users by email and via a notice on the platform at least 7 days in advance, except in urgent cases — such as changes required by regulation or security — which may take effect immediately.

The current version of the Terms and Conditions is always the one published on this page, with the last updated date shown at the top of the document. Users who do not agree with any changes must request account closure before the new conditions take effect. Continued use of the platform after the effective date constitutes acceptance of the changes.

The 121bat puts customer support first. For any questions about these Terms, your account, bets, payments, or any other matter, you can reach us through the following channels:

• Live chat: Available 24 hours a day, directly on the platform. Average response time: under 3 minutes.
• Email: suporte@121bat.com — Responses within 4 business hours.

In the event of a dispute over a bet result, the user must contact support with the ticket number and a description of the issue. 121bat has up to 5 business days to investigate and respond formally. Settlement decisions are based on data recorded by the server and the sport-specific rules published on the platform.

These Terms and Conditions are governed by the laws of the Federative Republic of Brazil. Any disputes not resolved amicably will be submitted to the court of competent jurisdiction in the user's place of residence, as provided under the Brazilian Consumer Protection Code.